🖥️ Skills Questions for ConnectWise Automate (5 Multiple Choice, 5 Open-Ended)

1. In the ConnectWise Automate Control Center, which section would you primarily use to locate a specific client’s endpoints and check their online status?

a) Patch Management Dashboard b) Computer Management Screen c) Script Editor d) Alert Configuration Panel

2. What is the correct method to ensure all client endpoints receive the latest Windows security patches in ConnectWise Automate?

a) Manually install patches via Remote Desktop on each endpoint b) Configure a Patch Policy in the Patch Manager and assign it to client groups c) Create a script to download patches from Microsoft’s website d) Enable alerts for patch failures without a policy

3. Which feature in ConnectWise Automate allows you to generate a custom report showing all endpoints missing critical patches for a specific client?

a) Monitor Templates b) Report Center c) Command Executor d) Group Filters

4. To set up an alert in ConnectWise Automate when a client’s server disk space falls below 10%, which component would you primarily configure?

a) Patch Policy b) Monitor Set c) Script Schedule d) Remote Command

5. How can ConnectWise Automate ensure a third-party EDR solution (e.g., Sophos, Webroot) is active on all client endpoints?

a) Run a manual scan via the Control Center b) Deploy EDR via a Patch Policy c) Use a Monitor to check EDR service status and alert if stopped d) Create a custom view for EDR logs

6. Explain the process of deploying an Automate agent to a new Windows endpoint. What troubleshooting steps would you take if the agent fails to check in after installation?

7. What are Automate views, and how would you create a view to display all endpoints with outdated antivirus software across multiple clients? Provide an example of a filter you’d use.

8. Describe how you would write or use an Automate script to automatically restart a service (e.g., Windows Update) on endpoints where it’s stopped. Have you created custom scripts, and if so, for what purpose?

9. How does ConnectWise Automate integrate with ConnectWise ScreenConnect to enable remote access to client endpoints? Describe a scenario where you used this integration to resolve a complex issue.

10. Have you used the ConnectWise Automate API to extract data (e.g., patch status, endpoint health) for external reporting tools like Power BI? Provide an example of an API call or data you’ve pulled and how you used it.

✅ Computers, Inc. Skills Assessment (2003) Connectwise

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✅ Computers, Inc. Skills Assessment (2003) Connectwise

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