Privacy Policy

Managed IT Services
Effective date:

Privacy Policy

Privacy Policy
Managed IT Services
Effective date: 1 July, 2025

Introduction

We are committed to protecting the privacy of our clients, website visitors, and service users. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, company name, billing details
  • Device Information: IP address, browser type, operating system, and general device data
  • Service Data: Technical logs, ticket details, and system configurations needed to provide IT support
  • Website Data: Data from contact forms or newsletter sign-ups on cicomputers.com
  • QuickBooks Data: If you are a customer accessing your account portal, we may collect and display information from our accounting system (QuickBooks Online), such as your outstanding invoices and recent payments.
Access to this data is strictly limited to your own account, and is only available when you are securely logged in and authenticated.

How We Use Your Information

We use the information we collect to:
  • Provide and manage IT services
  • Respond to support requests and inquiries
  • Send system alerts, updates, or scheduled maintenance notices
  • Improve our services and website performance
  • Send newsletters or promotional content (if you opt in)
  • Display your billing and payment information:
If you log in to our customer portal, we use your QuickBooks data solely to provide you with access to your invoices and payment history.
You can only view your own data, and only after successful authentication. Other users cannot access your information.

How We Share Your Information

We do not sell or rent your information. We only share information with:
  • Trusted third-party providers (e.g., backup vendors, ticketing platforms) used to deliver our services
  • Legal authorities when required by law, subpoena, or court order
All third-party providers are required to protect your data and comply with applicable privacy laws.
QuickBooks Data:
We do not share your QuickBooks data with any third parties. It is used exclusively to display your account information to you via our secure portal.
Access to this data is protected by authentication and is only available to you, the account holder.

Data Security

We implement industry-standard security measures, including:
  • Firewall protection
  • Secure remote access tools
  • Encrypted backups
  • Access controls and authentication for technicians
We also take steps to protect your QuickBooks data, including secure API connections and access controls. However, no system is 100% secure. Clients are encouraged to use strong passwords and notify us of any suspicious activity.

Account Security

Access to your account portal and any associated QuickBooks data is restricted to authenticated users only.
You must log in with your credentials to view your information. We use authentication and access controls to ensure that only you can access your data. If you believe your account has been compromised, please contact us immediately.

Your Rights

You have the right to:
  • Request access to the personal data we hold about you
  • Request correction or deletion of inaccurate or outdated data
  • Opt out of non-essential communications
To make a request, please contact us at: [email protected]

Cookies and Website Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to track usage and improve performance. You can disable cookies via your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with the new effective date.

Contact Us

For questions or concerns about this Privacy Policy:
Computers, Inc.
🌐 www.cicomputers.com
📧 [email protected]
📞 (702) 450-6104
Technician SMS Policy

SMS / Text Messaging. Computers, Inc. sends SMS text messages to its employees for work dispatch and scheduling notifications. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time. Mobile phone numbers and consent are obtained solely for internal Computers, Inc. workforce communication and are never sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes.

Computers, Inc. — SMS Notification Consent

I authorize Computers, Inc. to send me recurring SMS text messages for work dispatch and scheduling notifications (the “Computers, Inc. Dispatch” program) at the mobile number I provide below.

• This is a recurring messaging program; message frequency varies. • Message and data rates may apply. • Reply HELP for help, or STOP to unsubscribe at any time. • My mobile number is collected only for internal Computers, Inc. work communication and will never be sold or shared with third parties or affiliates for marketing.

Employee name: ______________ Mobile number: ______________ Signature: ______________ Date: __________

Open a ticket

Contact us:

Address:

Computers, Inc.

6280 South Valley View Blvd, 

Las Vegas, NV  89118

Hours of operation:

9 am to 5 pm M-F

Phone Number:

702 450 6104

Facebook Twitter Youtube Wordpress

E-Ticket Submission

📱 Scan to Access Computers, Inc. Mobile Tools (Submit tickets, make payments, leave reviews, or text us – all from your phone.)

Save link to your device desktop for quick and easy access

Your comments and suggestions are always welcome

Contact us

Tech links