More Than IT Support — Real Value for Your Business
As your trusted MSP, Computers, Inc. goes beyond break/fix with proactive services that secure, streamline, and empower your business.
📝 Quarterly IT Health Reports
Branded summaries showing tickets resolved, uptime, and threat blocks.
📅 Technology Roadmapping
Plan upgrades and reduce surprises with proactive planning sessions.
🔐 Cybersecurity Awareness Training
Engaging videos and tips to keep your team alert and secure.
🚨 VIP Ticket Escalation
Priority support response for Gold Key clients when it matters most.
💻 Device Lifecycle Tracking
Forecast replacements before failures disrupt your work.
📁 Backup Validation Reports
Quarterly restore testing to prove your data is safe and recoverable.
🎯 Proactive Protection. Personalized Support.
We don’t just fix problems — We avoid them. With value-added services baked in, we act as your IT department, not just your help desk.
Stay Informed with Real-Time IT Visibility
Through Computers, Inc., you receive continuous monitoring and in-depth visibility into your entire network environment.
Access real-time reports and proactive alerts — anytime, anywhere.
- Live hardware & software inventory
- Patch status & OS health reporting
- Device warranty & lifecycle alerts
- License tracking & compliance insights
Gold Key Concierge Benefits
For clients who expect the best:
- Loaner devices during emergencies
- Pre-scheduled maintenance windows
- Free assessments for your partners
- Annual cybersecurity policy reviews
